FAQ

Default solution folder, feel free to edit or delete it.

Does each player get their own workspace/pod?
Yes! If you request a group/class of 20 players then each player will get their own isolated workspace/pod.
Mon, 5 Mar, 2018 at 6:30 PM
Is there a size limit on groups/classes?
At the moment, unfortunately, yes. Due to hardware constraints we are limited to 70 concurrent player reservations per day. So you cannot request a cl...
Mon, 10 Oct, 2016 at 4:01 PM
I just created my account but I cannot login to the WebPortal!
This issue is often due to the confusion that at this time Helpdesk accounts and WebPortal accounts are independent. Anyone can sign-up and create a Hel...
Mon, 29 May, 2017 at 2:07 PM
Do I need to finish the challenge in one sitting or can I leave and come back to it later?
When attempting a challenge we suggest the player attempt to do so in one sitting. Many challenges take a couple of hours to finish, so make sure to set asi...
Tue, 26 Sep, 2017 at 6:06 PM
What time do reservations begin and end?
Reservations become usable at 3:00 a.m. PST on their designated start date. Reservations end at 11:59 p.m. on their designated end date. At that time, any p...
Thu, 28 Sep, 2017 at 6:24 PM
I am having issues solving a challenge, what should I do?
Challenges are designed to mirror the real experience of doing common tasks in the cybersecurity workforce and assess a players ability to perform those tas...
Sat, 7 Oct, 2017 at 4:00 PM