FAQ

Default solution folder, feel free to edit or delete it.

Is there a size limit on groups/classes?
At the moment, unfortunately, yes. Due to hardware constraints we are limited to 400 concurrent player reservations per day. Additionally, we limit curator...
Thu, 23 May, 2019 at 5:09 PM
I just created my account but I cannot login to the WebPortal!
This issue is often due to the confusion that at this time Helpdesk accounts and WebPortal accounts are independent. Anyone can sign-up and create a Hel...
Thu, 23 May, 2019 at 5:09 PM
Do I need to finish the challenge in one sitting or can I leave and come back to it later?
When attempting a challenge we suggest the player attempt to do so in one sitting. Many challenges take a couple of hours to finish, so make sure to set asi...
Tue, 26 Sep, 2017 at 6:06 PM
What time do reservations begin and end?
Reservation workspaces become usable at 3:00 AM PT on their designated start date. Reservations end at 11:59 PM PT on their designated end date. At that t...
Thu, 23 May, 2019 at 5:11 PM
I am having issues solving a challenge, what should I do?
Challenges are designed to mirror the real experience of doing common tasks in the cybersecurity workforce and assess a players ability to perform those tas...
Thu, 23 May, 2019 at 5:13 PM