If you are experiencing a popup notifying you that your session will be expiring soon that repeatedly opens despite choosing to extend your session, you should review your system time configuration to make sure that the system time matches the time and timezone of your current geographical location.


We suggest enabling automatic time and time zone synchronization in your operating system of choice. Microsoft and Apple include guides on how to enable this feature.


Once you have corrected your time configuration, you may need to refresh the page to stop the popup from showing up.


If you continue to experience issues with this popup, please disable all extensions running in your browser, as they may interfere with the proper functioning of the NICE Challenge Webportal.