NICE Challenge Webportal & VM Consoles

Which operating systems/web browsers are supported?
The officially supported web browsers for the NICE Challenge WebPortal are limited to Google Chrome and Mozilla Firefox. The WebPortal does not require Ado...
Wed, 26 Jun, 2019 at 5:57 PM
What is my username and/or password?
You should have received an email with your username/password to your official education/organization email address. This email is sent out when your curato...
Mon, 15 Feb, 2016 at 12:45 PM
I forgot my password? Where can I reset it?
You can reset your password to the NICE Challenge Webportal with the password reset form found on https://portal.nice-challenge.com. 
Mon, 10 Oct, 2016 at 5:35 PM
Where are my virtual machines?
First, it is important to note that you need to have been a part of a reservation and that reservation will have needed to become live to have virtual mach...
Mon, 5 Mar, 2018 at 6:08 PM
The HTML5 Console is Not Working Right!
The HTML5 console is launched by clicking the HTML5 Console button in the Open Consoles section within an Active Workspace. It shows up as a new tab in yo...
Thu, 23 May, 2019 at 5:20 PM
I am having issues installing VMRC!
We suggest using the HTML5 consoles before trying to use VMRC consoles. Using the HTML5 consoles are often simpler, require no additional software to be in...
Mon, 5 Mar, 2018 at 6:09 PM
When I open consoles to my virtual machines all I see is black!
This usually means your virtual machine has turned off its monitor and stopped displaying video. Make sure you have your console window selected and the...
Mon, 21 Dec, 2015 at 6:27 PM
Alt+Ctrl+Del does not work correctly!
If you are using the HTML5 Console you will need to use the "Send Alt+Ctrl+Del" button in the top right corner of the console to send this ke...
Mon, 10 Oct, 2016 at 6:00 PM
When trying to open a VM console I get the errors, "Failed to initialize SSL session to remote host" or "The console has been disconnected. Close this window and re-launch the console to reconnect".
This message is usually due to the VM being in a "powered off" or "suspended" state. You cannot pull a console from a VM that is not in ...
Wed, 26 Jun, 2019 at 6:12 PM
A virtual machine won't let me click in it!
Mouse Issues Symptoms  - Mouse input not being captured Solutions  Mouse input issues can be fixed by restarting the virtual machine where the mous...
Thu, 23 May, 2019 at 5:21 PM